Background
The symptom urgent review clinic (SURC) was established at Western Health in 2013 to assess chemotherapy patients presenting with new symptoms or treatment complications. Based on this model, the oral chemotherapy clinic (OCC) was established in 2015 to educate patients and provide timely reviews for those on oral cancer therapies.
Aims
Methods
Between April 2015 - May 2022, episodes of care for MBC patients receiving oral agents were extracted from the SURC databases. Data were reviewed for presenting complaint and episode outcomes; all data was de-identified. Data were missing May 2017 – January 2018 during database redesign.
Results
91 patients were identified with total of 171 unplanned SURC encounters. Of these, 19 (11%) encounters were escalated for either review by SURC registrar or admission. During Apr 2015 – Apr 2017, in 9 of 21 (43%) toxicity reviews, phone advice was sufficient to address concerns. From 2018-2022, 133 of 151 (88%) encounters were successfully managed with phone advice alone. Only 9 (6%) encounters were advised to present to their general practitioner/Emergency with fever and respiratory distress the most common complaints requiring escalation of care.
Conclusion
This review demonstrates utility of the OCC in diverting patients to the oncology department and facilitating admission where appropriate. By proactively managing symptoms and toxicities from oral agents it is likely the OCC, similar to SURC, reduces presentations to Emergency and general practitioners. This data suggests increasing clinician referrals and uptake of the OCC would benefit patients by centralising their management in the oncology department where they are well known.